Priority Learning Newsletter July 13th 2017 Newsletter

Empowerment: What does it really take to empower others?

Please look at the following and circle (T or F) true or false.

• T or F – Employees who feel like they are “owners” make better decisions for the organization.
• T or F – The average employee is only giving their institutions a fraction of what they have to offer because the institution doesn’t know how or what to ask for.
• T or F – When employees closest to the customer make decisions critical to the customer experience, those customers are more satisfied.
• T or F – Decisions that occur in the organization closest to the point where the issue originates create more efficient and effective environments.

If you circled three or more T’s in the boxes above, you should continue to read on.  If you didn’t circle three, you may want to read on anyway, you never know, I might change your mind!

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The Cultural Equation

"There’s some good in this world Mr. Frodo-and it’s worth fighting for."  –Samwise Gamgee, Lord of the Rings

Long before I had ever heard of, or understood, the concept of the hero’s journey as the path to personal growth and transformational change, I was a fan of the Lord of the Rings fantasy fiction novel written by JRR Tolkien. As a child, I struggled through the language and enjoyed the variety of the characters, the thrill of adventure/danger, and, of course, the triumph of good versus evil. After all, who doesn’t love a hobbit? It was great way to get lost in a different world over the course of a long summer when I was 11 and recovering from a broken collarbone.

I became a serious reader that summer, pushing the limits of my vocabulary, and often reading way beyond my comprehension. Reading the series as an adult has the same thrill of beautiful language and adventure with powerful lessons of courage and friendship. There are also deeper themes of how power, control, and corruption are destructive, while empowerment, gratitude, and helping others when they need us the most are what create the magic in our lives. 

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Everybody is so nice

“It’s a big place.  It can be intimidating when you walk in.” 

That’s how Josh Brosious describes Lowe’s.  He’s worked there for a year now and if there’s one thing he’s learned, it’s that “You can’t be afraid to ask questions.  People will help you.” 

Josh enjoys assisting customers by bringing their purchases out to the car and taking care of the carts once they load up.   

He’s been a Pine Tree Camper for 20 years.  When he was 10 years old and was at camp for the first time, he remembers being shy the first day. 

“Then someone came up and said ‘Hi’ and I was fine.”

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Recent Poll Question

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